The senior cabin crew members of Air India Express, which is owned by Tata, have expressed serious concerns about the alleged breach of the company’s code of conduct. They have sought the intervention of the Union Civil Aviation Ministry in response to the issues they are facing.
According to the senior staff, they are experiencing mental harassment and have faced abrupt reductions in their contracts, which has raised doubts about the airline’s management practices. In a letter sent to Civil Aviation Minister Jyotiraditya Scindia, the AIX employees union expressed their concerns, stating that the management has prohibited cabin crew members from participating in any trade union activities. This decision, they claim, is an attempt to break the unity and stop union work within the company.
The letter further alleges that the HR team led by Anjali Chatterjee made a decision not to recommend the renewal of contracts for four cabin crew members without providing any justification. The union claims that this decision was made despite the cabin crew members fulfilling all the parameters stipulated by the management.
Furthermore, the union alleges that there has been harassment and torturous behavior during the assessment program conducted by Megha Singhania. The cabin crew members were reportedly asked and commented on their complexion, language, and accent, as well as questioned about their performance ability due to motherhood. This harassment is said to create mental stress for the cabin crew, potentially impacting passenger safety.
The letter also brought attention to “unethical” practices within the organization, including the manipulation of height measurements to affect BMI calculations for contract renewal. Additionally, the union highlighted irregularities in recruitment and promotions by COO Pushpinder Singh.
Despite numerous attempts, the union claims to have been denied the opportunity to discuss these concerns with CEO Aloke Singh. They are calling for intervention to rectify the treatment of cabin crew employees at Air India Express Ltd., emphasizing the importance of upholding principles of fairness, equality, and ethical conduct within the organization.
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